Testimonials

"I just wanted to share with you one of our customer comments on our packaging and thank you for your efforts on building our [Brand] Customer Experience - - [the customer said] "I just wanted to let you know how pleased I am with my [Brand] products and also the speed at which they were delivered. They were also beautifully packaged, so I commend your efforts and style on that!“

“Thanks again for getting those numbers back to us today! I'm really excited about the savings and applying that to our cost per kit sheet you made for me in the monthly pallet storage column. This will really help out when we are trying to manage costs.”

"I fully anticipated that you would serve our need with excellence and you have surely done so. Thank you for your patience and wisdom in helping us find our way forward for this campaign. We couldn’t have delivered this important message in its narrow window without the valuable assistance of the MDS Team. Thank you for working so strategically to help us be the best stewards of our resources... [and] for your valuable assistance in this matter.“

"What I want you guys to know is how very much I appreciate your candor and first-class “customer centric” approach to everything. We asked a lot of questions, and I’m sure we’ll ask more, but you guys worked very hard in every case, spending a lot of time explaining your reasoning, your process, etc. I’ve been around a few years and I just don’t remember a business that worked so hard and with so much grace to on-board a new customer – you guys are awesome and your team is great.“

"Thank you very much! All went perfect! Thank you all for the updates & the smooth deliveries for this luggage order. I also could not have asked for a better group of people to handle this. We will keep sending business your way as it comes in :)“

I just want to thank you for today! I have been on many on-boarding/go live teams in my day and this was very smooth. I am watching the little truck show up online. Thank you all, I look forward to a long great robust partnership.“

"Thank you very much! All went perfect! Thank you all for the updates & the smooth deliveries for this luggage order. I also could not have asked for a better group of people to handle this. We will keep sending business your way as it comes in :)"

"It was an absolute pleasure working with you on this. As always, MDS makes my job easier knowing you have the shipping and storing of our beloved guitars under control. We appreciate you all have done over the past year plus on the George Strait tour."

"I think people who start businesses realize before long that it is the staff who are the heart and soul of the business, and instrumental to its outcome. Under your stewardship, the culture of [Client Company] is taking shape, a reflection of your energy, creativity and integrity. Though we are miles apart, you are the rock we can always depend on. Please pass on our thanks to the pick-pack team. We are fortunate to have you, and don’t take a bit of it for granted. Thank you!"

"I wanted to shoot a quick email and just give your whole team a massive thumbs up on your work with the orders last week after we discovered the issue that wasn't sending orders to you. That was a TON of orders that got dumped on you all at once and you guys nailed it and did a fantastic job getting all of those out the door quickly. Just wanted to say thanks a ton for handling that so well, so quickly, great job everyone! "